WARRANTY POLICY

 

1. Warranty Coverage

1.1. Our warranty covers the original owner against material and manufacturing defects for the practical lifetime of the product.

1.2. Certain products come with a specific warranty period. Please refer to the product description on our website for details.

1.3. Warranty labels indicating the coverage period can be found in the product descriptions on our website.

1.4. We offer a one-to-one product replacement within the warranty period, starting from the date of purchase.

1.5. Please retain your receipt or proof of purchase, as it is required for any warranty claims.

 

2. Warranty Limitations

2.1. We are committed to quality and will gladly offer repair or one-to-one replacement for any material or manufacturing defects.

2.2. However, all outdoor gear is exposed to the elements, and even the strongest materials will naturally wear over time.

2.3. Signs of aging, such as wrinkles, stains, or surface marks, are part of an adventurous journey. For this reason, our warranty does not cover damages caused by normal wear and tear, neglect, improper care, or accidents.

 

3. Warranty Period

6 Month Warranty

Hydration
Softflask 250ml
Softflask 500ml
Softcup 200ml
Water Bladder 2L

12 Month warranty

Running Belt
RR Peninjau V2
RR Irau
RR Jerai

Running Vest
RR Diwangsa
RR Trusmadi
RR Mulu
RR Kinabalu

Running Pant
RR Rajah

Running Quiver